Faculty and Staff Help Desk

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The Faculty and Staff Help Desk provides support to faculty and staff with technology owned by Otterbein. Contact the Help Desk for assistance in both the classroom and in your office.

Getting Help is Easy

Contact us using the information at right, or explore the links below to find out more!

• Submit a help desk ticket
  Use the web based help desk ticketing software to submit, manage, view, and update a new or existing help desk ticket.
  Click here to find out more
  
  
• Account management and activation
  Get connected to Otterbein's resources by activating your network account and learning how to manage your access.
  Click here to find out more
  
  
• Classroom Technology
  Learn about Otterbein's classrooms and find the room and technology index.
  Check here to find out more
  
  
• Software
  Learn about software policies and purchasing procedures. 
  Click here to find out more
  
  
• PC replacement and recycling
  Learn about the PC Replacement Program and PC recycling.
  Click here to find out more
  
  
• Mobile devices
  Learn how to receive your Gmail on your smartphone or setup wireless on your mobile Internet device.
  Click here to find out more
  
  
• Frequently asked questions
  Have questions? Need answers? Check out our FAQ database.
  Click here to find out more

/Faculty and Staff Help Desk

Location:
Basement of Roush Hall

Hours:
Mon.-Fri: 8:30 a.m.-5:00 p.m.
Summer: 8:30 a.m.-4:00 p.m.

Contact Us:
P: 614.823.1747
E: helpdesk@otterbein.edu

Submit a Help Request
The Otterbein Web Help Desk system will allow you to submit requests, update requests, and search our FAQ database. Login now.

FAQ database

/Password

Information Technology will never ask for your password.

Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu