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Campus Life

Software and Hardware

We offer information about discounts that we are aware of only as a resource to you. This does not constitute any endorsement or recommendation from Otterbein for the following commercial products or services. Our goal is to show available discounts for students versus otherwise paying full retail price. Check with Otterbein's bookstore for competitive software prices to the on-line vendors below. Also be aware of free Office 365 from Otterbein. See Office365

Free Virus and Malware Removers

If you do not have a virus protection program installed, install ONLY ONE. You may buy your own or use a free one. Try one of these free ones: Microsoft Security Essentials (has both virus protection and malware protection inclusive), AVG OR Panda Cloud. OS X may use free Sophos or a start with a free trial of ClamXav.

Along with one virus protection program, we recommend installing a malware remover. A good, free malware remover is Malwarebytes. Install, run updates and manually scan regularly to keep your computer running optimally.

Minimum Computing Standards

Otterbein does not require you to bring a computer to campus. If you do decide to bring a computer we would suggest something equal or greater than the following minimum standards. These minimums are based on older, used systems. New brands off the shelf will exceed these minimums.

Windows Based Minimum Computer Standards*

  • Windows 7 Service Pack 1
  • 250 GB Serial ATA Hard Drive or 120 GB Solid State Drive
  • 2.4 GHz
  • 4 GB RAM
  • Network interface (Ethernet and/or wireless compatible with WPA2 Enterprise)
  • Free Microsoft Office 365 from Otterbein
  • 1 TB OneDrive recommended for backup solution (Free with Office 365)

Apple Based Minimum Computer Standards*

  • Mac OS X 10.6
  • Adequate hard drive or external option
  • 4 GB RAM
  • Network interface (Ethernet or wireless compatible with WPA2 Enterprise)
  • Free Microsoft Office 365 from Otterbein (Requires OS X 10.10)  Otherwise, Office 2011 or comparative iWorks saved in Office format
  • 1 TB OneDrive recommended for backup solution (Free with Office 365)

Mobile Devices (Mobile Phones and Tablets)

  • 802.1X WPA2 Enterprise compatible
  • Current operating system update

*Remember to bring all documentation, restore disks and any installed software disks with you. The ITS Help Desk will not install any pirated or illegal software.

*There will be minimal support for operating systems that are not Windows or Apple based 

/Contact Information

ITS Help Desk
p/ 614.823.3100 
e/ helpdesk@otterbein.edu

Lab Support
p/ 614.823.1359
e/ cperrotta@otterbein.edu

Training Support
p/ 614.823.3100
e/ CardinalSkillsBuilder@otterbein.edu


Submit a Help Request
The Otterbein Webhelpdesk system will allow you to submit requests, update requests, and search our FAQ database. Login now.

/Password

Information Technology will never ask for your password. Manage your network password here..

Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu or submitted as a helpdesk request. What is Phishing?


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