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Request a Transcript


Otterbein University has retained Credentials Inc. to accept transcript orders on-line.  We now offer added features such as tracking information via text messages and expedited services.  Some orders, including current students who order through MyBanner, may qualify for "Automatic Authorization" without a signature page.

Current Students
Log into your MyBanner account through the O-Zone to order Official Transcripts and no signature page will be needed.

Alumni and Former Students

Check the status of your request

For an additional fee you can place an order over the phone by contacting Credentials Inc. directly at (847) 716-3005 from 7:00 am to 8:00 pm Monday thru Thursday and between 7:00 am and 6:00 pm (CST/CDT) on Fridays.

Questions?  Please contact Credentials Solutions directly at (847) 716-3005.

Please note:
  • The Office of the Registrar can no longer accept payment in the office for transcripts.
  • All Transcript orders must be ordered on-line.  Follow a link above to place your order.
  • Transcripts cannot be ordered via fax, e-mail, or US postal service.
  • Transcripts cannot be released if you have an outstanding bill or an Otterbein loan in default.
  • Please ensure the accuracy of all information provided including the recipient's address.  Once your transcript has been issued, per your instructions, we are unable to reissue an official transcript without a new order and additional payment.

/ Registrar

The Office of the Registrar is located in Towers Hall, Room 027.


Business Hours 
Monday - Friday: 
8:30 a.m. - 5:00 p.m. 

Mailing Address: 
Otterbein University 
Office of the Registrar 
1 South Grove Street 
Westerville, OH 43081

For questions regarding transcripts, please contact:
Credentials Solutions