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For Immediate Help

In Case of an Emergency

If you or someone you are concerned about is experiencing a mental health emergency where the threat of harm to self or other is imminent and serious: 

  • Call 911 and ask for immediate assistance.
    Identify yourself and your location, and briefly describe your reason for concern. If you are assisting someone with the call, and you feel safe, stay with them until help arrives. If you fear for your own safety, call Otterbein Police at 614.823.1222 for immediate assistance. Or: 
  • Go to Ohio Health- Westerville Medical Campus Emergency Room                                         300 Polaris Pkwy., Westerville, OH, 614.533.3000; or
  • Go to Mt. Carmel St. Ann's Hospital Emergency Care ER                                                               500 S. Cleveland Ave., Westerville, OH, 614.898.4000.

For Urgent Attention

If someone you are concerned about is experiencing serious but non-life threatening symptoms or a situation that would benefit from urgent attention, help them to: 

  • Call or come to the Counseling Center. Our phone number is 614.823.1333 and we are located at 146 W. Home St. Business hours are Monday- Friday, 9:30 am to 5:00 pm. We hold times open daily at 3:00 and 3:30 p.m. for immediate walk-in attention. If a student comes to the Counseling Center with an urgent concern outside of these times, we will schedule them to see a counselor as soon as the next counselor becomes available. 

  • We also ask that you contact us and provide a brief summary of your concerns so that we can insure that we address those particular concerns with the student. The most timely way to reach us is by calling our administrative assistant so a message can be relayed to a counselor. 

For Help in Uncertain Circumstances

If you are unsure about the seriousness of your student's symptoms or situation, we encourage you to contact any of the following resources:

  • Counseling Center staff at 614.823.1333
  • Student Affairs personnel at 614.823.1250
  • Student Health Center professionals at 614.823.1345
  • Otterbein Police - available 24 hours/weekdays and weekends - at 614.823.1222 

/The Counseling Center

The Counseling Center is located at 146 W. Home St.

Appointment Hours
9:00 am – 5:00 pm

p/ 614.823.1333
e/ counseling@otterbein.edu

/Also See...

/National Suicide Prevention Lifeline

p/ 1-800-273-TALK (8255)
e/ suicidepreventionlifeline.org

24-Hour Crisis Text Line
Text: 4HOPE to 741741