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Software and Hardware

Software and Hardware Resources

We offer information about discounts that we are aware of only as a resource to you. This does not constitute any endorsement or recommendation from Otterbein for the following commercial products or services. Our goal is to show available discounts for students, faculty, and staff versus otherwise paying full retail price.

Otterbein offers free Adobe Creative Cloud for faculty and staff, and a deep discount for student home use. Otterbein also provides free Microsoft Office downloads and Office 365 for students, faculty, and staff. For more information, see Adobe Creative Cloud and Office365 on the ITS website.

Microsoft eLearning Courses for Faculty and Staff

Otterbein University is a subscriber to the Imagine Academy, making an extensive collection of online learning materials available to Otterbein faculty and staff. The courses range from basic user courses in Office to certification courses for computer professionals. These eLearning courses are designed to provide the best and most complete learning solutions possible, matched to the learning style and objective of each student.

You’ll be able to:

  • Work at your own pace on your own schedule
  • Take as many courses as you want, as many times as you want
  • Prepare for Microsoft certification exams

To sign up, please contact Terri Tracy at TTracy@otterbein.edu.

Free Virus and Malware Removers

If you have a Windows system, make sure you have Defender turned on. Defender is the virus protection program that comes with the operating system for free. Make sure there is no trial version installed from the vendor. The trial will expire and Defender will be turned off. ONLY ONE virus protection program should be installed. Mac OS X may use free Sophos or a start with a free trial of ClamXav.

Along with one virus protection program, we recommend installing a malware remover. A good, free malware remover for Windows and Mac OS X is Malwarebytes. Install, run updates and manually scan regularly to keep your computer running optimally.

Minimum Computing Standards

If you are bringing your computer to campus to use on the Otterbein network, we would suggest something equal or greater than the following minimum standards. These minimums are based on gently used systems. New brands off the shelf will exceed these minimums.

Windows Based Minimum Computer Standards*

  • Windows 7 Service Pack 1
  • 250 GB Serial ATA Hard Drive or 120 GB Solid State Drive
  • 2.4 GHz
  • 4 GB RAM
  • Network interface (Ethernet and/or wireless compatible with WPA2 Enterprise)
  • Microsoft Office Suite (Get free Microsoft Office 365 from Otterbein recommended)
  • 1 TB OneDrive recommended for backup solution (Also free with Office 365)

Mac OS Based Minimum Computer Standards*

  • Mac OS X 10.11 (El Capitan)
  • 500 GB or adequate hard drive with external options. 
  • 4 GB RAM
  • Network interface (Ethernet or wireless compatible with WPA2 Enterprise)
  • Microsoft Office Suite (Get free Microsoft Office 365 from Otterbein recommended)
  • 1 TB OneDrive recommended for backup solution (Free with Office 365)

Mobile Devices (Mobile Phones and Tablets)

  • 802.1X WPA2 Enterprise compatible
  • Current operating system update

*Remember to bring all documentation, restore disks and any installed software disks with you. The ITS Help Desk will not install any pirated or illegal software.

*There will be minimal support for operating systems that are not Windows or Mac OS based 

/Contact Information

ITS Help Desk
p/ 614.823.3100 
e/ helpdesk@otterbein.edu

Lab Support
p/ 614.823.1359
e/ cperrotta@otterbein.edu

Training Support
Cardinal Skills Builder
p/ 614.823.3100
e/ CardinalSkillsBuilder@otterbein.edu
Hoonuit On-line Training

Information Technology will never ask for your password. Manage your network password here..

Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu or submitted as a helpdesk request. What is Phishing?

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