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Instructional Support Services

Photo of a classroomWhat Do We Do?
The Instructional Support Services (ISS) team manages 87+ technology enhanced teaching environments as well as classroom technology, integrative technologies, media production, and consultation services.


Classroom Technology

  • Integration and design
  • Deployment and maintenance
  • Replacement cycle
  • User training

Integrative Technologies

  • Skype use in the classroom (training and support)
  • Clicker technology (training and support)
  • Smart Board (deployment and user support)

Media Production

  • VHS to DVD
  • MP3 to audio CD
  • Cassette tape to audio CD
  • Vinyl to audio CD
  • Off air recording to DVD (75 channels available)
  • Flip video to DVD
  • Media duplication in bulk (CD and DVD)
  • Computer based production (Jing, Camtasia Studio, iMovie, iDVD, MS Movie Maker, Power Point, Photo Story, Flip Video)

Consultation Services

Photo of the commencement ceremony
  • Workshops
  • Convocations
  • Conferences
  • Commencements
  • Ground breakings
  • Technology evaluations
  • Construction and design of performance and teaching spaces


Feel free to contact Instructional Support Services to inquire about event support, instructional technology, or with general questions about our classroom technology infrastructure.

ITS Help Desk : 614.823.3100

/ITS Help Desk

Basement of Roush Hall

Mon.-Thur: 7:30 a.m.-9:00 p.m.
Fri: 7:30 a.m. - 5:00 p.m.
Sat: 8:00 a.m. - 2:00 p.m.
Sun: 1:00 p.m. - 5:00 p.m.
Summer: 8:30 a.m.-5:00 p.m.
Closed Evenings and Weekends

Contact Us:
p/ 614.823.3100
e/ helpdesk@otterbein.edu

Training Support
Cardinal Skills Builder

p/ 614.823.3100
e/ CardinalSkillsBuilder@otterbein.edu
Hoonuit On-line Training

Information Technology will never ask for your password.

Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu

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/Classroom Technology Index

Check out the installed technology resources in Otterbein's teaching classrooms in the Classroom Technology Index