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Campus Life

Information and Technology Services

Information & Technology Services

Information Technology at Otterbein University provides services, input, and additions to the technology infrastructure in the teaching, learning, and work environment.

Project Request Forms

Have a project that has a technology component? Get technical support from ITS to ensure successful planning and implementation. Need a report run? We can do that. 

Select a custom form below to submit for technology support for projects or report request. 

 Information and Technology Services Strategic Plan

The Information and Technology Services (ITS) strategic plan is designed to provide ITS staff and stakeholders with a clear purpose and guiding vision for the department.

Student Help Desk

Photo of 2 female students using a laptop

Technology support for new students, existing students and parents.

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Faculty and Staff Help Desk

Photo of a faculty member teaching a class

Questions about classroom technology? Trouble with your
office computer? Problems?
We can help!

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Computer Labs

Photo of a student working on a lab computer

Lab schedules, locations, reservations and software.

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Administrative Computing

photo of a person using a computer

Support for administrative systems including Banner.

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Computing Responsibly

Photo of students with a phone and laptop

Certain activities are prohibited on Otterbein's network. Be informed about policies and copyright issues.

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/Contact Information

Student Help Desk
P: 614.823.3100 
Email us

Faculty Help Desk
P: 614.823.3100 
Email us

Lab Support
P: 614.823.1359
E: cperrotta@otterbein.edu

Submit a Help Request
The Otterbein Webhelpdesk system will allow you to submit requests, update requests, and search our FAQ database. Login now.


Information Technology
will never ask for your password.

Any emails of a suspicious nature should be forwarded to abuse@otterbein.edu or submitted as a helpdesk request. Phishing