Although the cost associated with credit card processing grows each year, Otterbein wants to continue to offer the option of paying by credit card. However, the University cannot continue to absorb these costs.
Therefore, Otterbein has contracted with TouchNet PayPath, a third-party company, to provide credit card processing services for student accounts. Through this new service, a 2.75 percent convenience fee (minimum $3.00 charge) will be charged to cover the credit card transaction costs assessed by credit card companies. We are working hard to contain our expenses in order to keep the cost of attending Otterbein affordable for everyone.
To allow students and families an opportunity to prepare for the change, the credit card convenience fee will begin January 15, 2016. Please note that the convenience fee only applies to student account payments made via credit card. Additional services, such as the bookstore, coffee shop, and Marketplace, are not included.
Please visit our list of Frequently Asked Questions for more information. You may also contact Business Services at 614-823-1151.
Thank you for your feedback as we work to improve communication with students and their families.