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Library

Off-Campus Access to Library Resources

Who May Access Library Resources from Off-Campus?

The online catalog OPALOhioLINK, general information, and some services and resources are freely available to everyone. However, most research databases and electronic journals have access restrictions that require that you be a current Otterbein student, faculty, or staff member.

Alumni and community members may join the Friends of Library to obtain borrowing privileges at all OhioLINK libraries. Members of the Friends of the Library do not receive access to most databases and e-journals from off-campus due to the license agreements with electronic resource vendors. However, community members may use the computers in the Reference area on the 1st floor of the Courtright Memorial Library to access most library resources. See the Friends of the Library page for more information on how to become a Friend.

What Is Needed for Off-Campus Authentication?

Authentication for off-campus access requires:

  • Your Otterbein or Otterbein Email username and password, if you are accessing the databases from the Otterbein library's home page.
    • Your Otterbein username is typically your name as shown in your Otterbein e-mail address (the letters appearing before the @ symbol) and the password you chose when you activated your account.
  • Your cardinal card number (starting with 7777...)if you are accessing the databases through OhioLINK Databases. (Students, faculty and staff only)
    • When you click on one of the database links, you will be asked to identify your institution, and then you'll be asked for your name and the number that is shown on your Cardinal Card. To get a cardinal card, please visit the Cardinal Card Office at the campus center.

Troubleshooting Tips for Accessing Remotely 

  • Be sure your browser supports cookies and is enabled to accept them, or answer "yes" if you are prompted to accept a cookie. Your browser must accept cookies for the connection to the desired database to occur. 
  • Unless certain ports are opened on the firewall, it will block you from accessing OhioLINK databases. See the list of required ports. Contact the network administrator of your business or organization. You may not be able to access library databases from behind a firewall.
  • Some of the research databases run on JavaScript. Be sure your browser supports JavaScript and that you have it configured to be used.
  • Some database vendors restrict use to a limited number of simultaneous users. If you see such an error, wait a few minutes and try again.

Mobile Access

  • Be sure your browser supports cookies and is enabled to accept them, or answer "yes" if you are prompted to accept a cookie. Your browser must accept cookies for the connection to the desired database to occur. Check your browser now.
  • Unless certain ports are opened on the firewall, it will block you from accessing OhioLINK databases. See the list of required ports. Contact the network administrator of your business or organization. You may not be able to access library databases from behind a firewall.
  • Some of the research databases run on JavaScript. Be sure your browser supports JavaScript and that you have it configured to be used.
  • Some database vendors restrict use to a limited number of simultaneous users. If you see such an error, wait a few minutes and try again.
  • If the Otterbein server is down, you can access some databases from OhioLINK. See OhioLINK Remote Authentication Help for more information on how to access these databases.

Need More Help?

If you have trouble connecting from home, try the student help line 823-1060. Faculty & staff should use the x-1747 help line. Other connection-related questions & answers are on the Information Technology's FAQ Page.

If after reading this page and you still have any questions about accessing any of the library services from off campus, Ask a Librarian.

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138 West Main Street.
Westerville, OH 43081

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